Frequently Asked Questions
Everything you need to know about bringing comfort to your space.
What is the typical shipping timeline for furniture and decor?
Standard orders are processed within 2-3 business days. Depending on your location, delivery typically takes 5-7 business days. For oversized furniture items, our white-glove delivery service will contact you to schedule a specific arrival window.
What is your return policy for home goods?
We offer a 30-day return window for most items in their original packaging and condition. Please note that custom-made furniture and final sale items are non-returnable. Return shipping fees may apply unless the item arrived damaged.
How do I care for my Be Home textiles and woodenware?
To ensure longevity, we recommend machine washing textiles on a gentle cycle with cold water. For our handcrafted wooden items, hand wash only and occasionally apply food-safe mineral oil to maintain the wood's natural luster.
Do you offer international shipping?
Currently, Be Home ships to the contiguous United States, Canada, and select European countries. Shipping rates and import duties are calculated at checkout based on the destination and weight of the order.
Are your products ethically sourced?
Yes, we pride ourselves on partnering with independent artisans and sustainable manufacturers. We prioritize natural materials and fair-trade practices to ensure our products are as kind to the planet as they are to your home.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm for larger furniture purchases.